Terms of Services

Terms of Service

 

Welcome to Emporium Elite! These Terms of Service ("Terms") govern your use of our website and the services we offer. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using Emporium Elite, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

2. Account Information

To make purchases, you may be required to create an account. You agree to provide accurate and up-to-date information, including your name, email address, phone number, and payment details. You are responsible for maintaining the confidentiality of your account login details and for any activities that occur under your account.

3. Product Information and Availability

We strive to provide accurate and up-to-date product descriptions and prices. However, there may be occasional discrepancies, and we reserve the right to modify or update product information without prior notice. Product availability is also subject to change without notice.

4. Orders and Payments

When you place an order with Emporium Elite, you agree to provide accurate and complete payment details. We accept various payment methods, including credit cards, debit cards, bank transfers, and Cash on Delivery (COD). Payment is processed at the time of order confirmation.

By placing an order, you are making an offer to purchase the items in your cart. We reserve the right to refuse or cancel any order at our discretion, including if the product is unavailable, if there is an error in the price or product information, or if we suspect fraud or unauthorized activity.

5. Shipping and Delivery

We offer free shipping across Pakistan on all orders. Once your order is confirmed, it will be processed and shipped within 3 to 5 business days. Delivery times may vary depending on your location. You will receive a tracking number to monitor your order's delivery.

Please note that we are not responsible for any delays caused by external factors, such as weather or delivery service issues.

6. Returns and Refunds

Our Return Policy allows returns within 7 to 10 days of receiving your order, provided that the item is in its original, unused condition with packaging intact. We accept returns in the case of damaged or incorrect items, or if the product is not as described.

For returns, please contact us directly via WhatsApp at +92 332 4792102 or by using the WhatsApp button on our website.

Refunds will be issued to the original payment method and may take up to 7 to 10 business days to process.

7. Privacy and Security

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you agree to the terms of our Privacy Policy.

8. User Conduct

You agree not to use the website for any unlawful purpose or in any way that may damage, disable, or impair the website. You also agree not to use the website to transmit harmful or illegal content, including but not limited to viruses or malware.

9. Limitation of Liability

To the fullest extent permitted by law, Emporium Elite will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website, products, or services.

10. Indemnification

You agree to indemnify and hold harmless Emporium Elite, its affiliates, employees, agents, and contractors from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or any applicable law.

11. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. By continuing to use the website after changes are made, you agree to the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be resolved in the courts of Pakistan.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at: